What our customers say about us -
Hello and thank you.
This has been my first purchase from you at Bookbinders and I am impressed. Your website is easy to navigate, purchasing was straightforward and your posting was very prompt. These days AusPost is much slower than it used to be, but you were quick to post my items which mean AusPost was able to deliver them much sooner than i expected. The packaging was not only sturdy, but it was also satisfying in it’s simple presentation.
Wonderful service! My items arrived quickly and were well packaged. I will definitely be ordering from you again!
My order arrived very well packaged this morning and I must say how wonderful the two Akkerman inks are in colour and behaviour. The Blue is in a Visconti with a 1.3mm stub and the Brown is in an American Bexley Poseidon with a medium Italic Cursive grind. Both these inks are spot on so thanks for getting them in-country.I bet you are surprised at your stock levels already....? Some sure sold out quick lol.Take care mate,C.10 October 2016
Hello! I'm really loving your ink I got from Anderson Pens. I took this shot that I thought turned out pretty decent and thought I'd share! You make some beautiful ink!
29 September 2016
Thanks. Everything arrived safely. I really love the Tomoe River paper. I'm lucky enough to have just received a bottle of the J. Herbin Emerald of Chivor ink recently and there's no doubt that the Tomoe River paper brings out all the colours, highlights and shading of this ink in a way that no other paper can. Also good to have found a local supplier of Iroshizuku ink. Thanks again, Philip
16 October 2015
I want to congratulate you on a wonderful service.
My order of two Iroshizuku inks arrived today – very prompt (ordered Sunday) and beautifully packaged for presentation as a birthday gift.
You are a class act and I will certainly be visiting you again!
14 October 2015
What a speedy reply! This is an excellent solution. Thanks for being so kind. Can't wait to get my hands on my diary inserts on Tuesday!
Thanks so much, B
25 September 2015
Really looking forward to receiving my Midori.
Thank you again. I really appreciate your customer service and excellent communication. It was a pleasure doing business with you this first time. It is only the first transaction of many more to come.
25 August 2015
Thanks so much for the Pilot iroshizuku ink which arrived in Adelaide today, it is beautiful, and was beautifully packaged and presented. My colleagues have commented on the amazing blue colour of the ink. Thank you also for the exquisite paper sample enclosed.
19 August 2015
Hi just a note to say that I am very impressed with your quick delivery service.
My Parcels were beautifully wrapped and presented
14 August 2015
Thank you for the most amazing service! I was shocked when it said it had already been shipped...now this, it looks great and I think he will be pleased too (who wouldn't be?). I do a lot of online shopping and use many websites and databases, and I think your website is one of the easiest to navigate and use. Rest assured I will be buying more later.
You have made my day, Alison
6 August 2015
I have just received the Tomoe River booklet in today's mail. Beautiful paper, beautifully presented.
Superb customer service.
Thank you very much!
30 June 2015
I received my second order from Bookbinders this morning and thought I would send through some feedback. Your online store is amazing, thank you so much for stocking the Midori range of traveler’s notebooks. Your shipping is super-fast and the packaging is beautiful. Thank you for notifying me when a product is back in stock. A lot of online stores have this option, but you never seem to get notified.
I will definitely be a repeat customer.
3 June 2015
I returned just now from work to the biggest surprise I have had in recent times. I couldn't believe you actually delivered the products by hand to my home. Never seen such a nice customer care gesture.
Even before I knew this had happened, at work I had directed one of my colleague doctors to contact you for a good pen and ink that he's looking for. He will contact you via the website.
Unbelievable!. Have to say this again.
20 December 2014
"I received my parcel and I am so very very happy. Thanks for the great service :)
1 August 2014
"Just want to extend a huge thank you for the wonderful service. My husband received his book last night and he is over the moon. The presentation was exceptional - wrapped & presented so beautifully. I just had to email you personally to thank you for making my husband so happy. We will definitely be recommending your business to others as well as being repeat customers again in the future.
Karen & Alastair Humphries"
3 June 2014